If you don’t love the ISP that services your area, T-Mobile 5G Home Internet makes a strong case as a replacement. You don’t quite get fiber internet (~ 1 Gbps) speeds with 5G Home Internet, but you can get solid speeds for streaming and gaming for an affordable price. Read on for more details to help you decide if T-Mobile 5G Home Internet gives you a better deal than your current internet service provider. Since there are no contracts, you can ditch T-Mobile 5G Home Internet whenever you want. If a sexy fiber-internet provider moves into town, you can easily abandon T-Mobile and go for something faster. The good news is that if you find that your internet speeds fall closer to 35 Mbps than 115 Mbps, you can easily cancel your plan without incurring any annoying fees. For example, my parents just moved to a 55+ community in Southern California that just so happens to provide terrible internet coverage. On average, my parents get about 25 Mbps, which isn’t enough to support their favorite activity: streaming Netflix in every room of the house. In this case, T-Mobile 5G Home Internet would assuredly work better than what they currently have, despite the wide range of internet speeds. Don’t worry, I’ve already set things in motion to get my parents set up with 5G home internet access. Once you find a place for the Gateway device, download the T-Mobile Internet app from any app store on your phone and follow the instructions to power up your internet service. You can use this app to set parental controls, see who’s connected to your home internet, and keep tabs on the quality of your internet connection. T-Mobile provides two phone numbers to call if you have any problems:
General questions: 1-844-839-5057 Technical support:1-844-275-9310
Prices and plans: T-Mobile’s $50 home internet plan gives you download speeds between 35–115 Mbps and upload speeds between 6–23 Mbps, for $50/month. Speed: Hopefully your T-Mobile home internet speeds fall closer to the 115 Mbps end of the spectrum, otherwise you might want to consider canceling your service. Data caps: No data caps to worry about, so you can use as much internet data as you want. Contracts, equipment, and fees: You get the T-Mobile Gateway router/modem device for free when you sign up for service. The new router comes with Wi-Fi 6 technology, which helps your internet signal get around the house more easily. It also has two port options for an ethernet cable. Set up takes 15 minutes or less, and the only fee you need to worry about comes from not returning your router after canceling your service. Customer service: T-Mobile has a dedicated team of support agents for its home internet services, so you can expect competent help when you need it.
We came to the conclusion that T-Mobile’s home internet price is an affordable rate, but the internet speeds can fluctuate wildly. Users who experience closer to max download speeds will have a much better experience than users who routinely experience minimum download speeds. Customers won’t know what to expect until they try the service, and if it’s a bust, it’s easy to cancel your service without incurring any fees (as long as you send the Gateway router back).