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Still not working? At least you did Roy from The IT Crowd proud. Try switching to a different browser, like Firefox or Safari. And no matter which browser you’re using, make sure it’s up to date. If you’ve pressed that “update later” button too many times on your software, your browser might not be up with the times anymore. Use our speed test tool to check what download speed you’re getting. We recommend that you have reliable download speeds of at least 25 Mbps for streaming video. Keep in mind that if you or your partner or kids or relatives or all of the above are working from home or stuck in the house, and you’re all trying to run Netflix, Stan, and Prime Video (just in the background while you work, of course, we get it), then you’re probably going to have bandwidth issues. If you have a full-on smart TV, then you can ditch your streaming device entirely and avoid any HDMI debacles. Just download the Prime Video app from your TV’s app store. If you have a big house, then you might also need better network coverage. In which case, Wi-Fi range extenders can help with that. Disconnect your VPN and accept the fact that, at least with Prime Video, you’ll have to stick to shows available in your own country.
